- Zakya offers a cloud-based POS solution that is effortlessly implemented and user-friendly, enabling small and medium-sized retailers to go live and initiate billing within an hour.
Chennai, February 27, 2024—Zoho Corporation, the parent company of leading technology brands ManageEngine, Zoho.com, TrainerCentral, and Qntrl, today unveiled a new brand in India: Zakya. Zakya offers a modern POS solution for retail stores to streamline their daily operations and easily monitor them from a centralized platform. This launch marks a significant step in Zoho’s commitment to empowering small businesses with innovative digital solutions.
“As consumers increasingly turn to online shopping, there is a growing demand for digital solutions among retailers striving to remain competitive. However, existing solutions in the market either lack essential features for day-to-day operations or are complex legacy software with steep learning curves. Zakya bridges this gap by providing an easy-to-use solution that can be deployed quickly, making technology adoption more accessible for small businesses,” said Jayagopal Theranikal, Chief Evangelist at Zakya.
Derived from the Sanskrit word “sakya,” meaning “possible,” Zakya is built from the ground up in India. It offers an end-to-end modern POS setup that includes a native billing app available for Windows, iOS, and Android devices. The billing app ensures uninterrupted billing even when offline, enabling sales personnel to process transactions seamlessly. Additionally, Zakya supports 10 Indian languages, allowing businesses to cater to a diverse customer base.
With Zakya, businesses can launch a custom mobile app that enables customers to browse and make purchases directly from their smartphones. The platform also includes an all-in-one admin console for managing back-office operations such as inventory management, customer details, and transaction information. Furthermore, Zakya provides powerful business intelligence tools for real-time insights to enhance store performance.
Zakya comes pre-integrated with payment partners like Pine Labs, Razorpay, and PhonePe, as well as shipment solutions such as AfterShip and EasyPost. Additionally, it offers integration with third-party applications like Twilio and WhatsApp for enhanced communication and customer engagement. Zakya also ensures GST compliance through its integration with Zoho Books and enables retailers to build and drive sales through Zoho Commerce integration.
The launch of Zakya comes at a time when the Indian retail sector is poised for significant growth, with expectations to reach $2 trillion by 2032. Through a comprehensive survey conducted across India, Zakya identified the need for modern POS solutions among businesses, with 95% of respondents expressing a desire to switch to a modern POS solution by 2029.
Currently, Zakya powers over 170 active stores across India, including locations in Nagpur, Pune, Aurangabad, Bandhavgarh, Coimbatore, Tiruchirappalli, Nagercoil, and others. Its short implementation time and user-friendly interface have made it a preferred choice among retailers, enabling them to adapt quickly to changing market dynamics.
“We used three different software before Zakya, and each transition took almost 20 days, employee training took two to three days, and then a minimum of 40 or 50 customer bills to get accustomed to the software. With Zakya’s seamless transition and user-friendly interface, training became unnecessary. Our employees started using it effortlessly from the moment of implementation,” said Bharathi Kannan, Co-founder of Fresh Mills.
Zakya’s launch marks a significant milestone in Zoho’s journey to empower small businesses with technology-driven solutions. As the retail sector continues to evolve, Zakya remains committed to addressing the evolving needs of businesses and helping them thrive in the digital era.
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