Gurugram | July 16, 2025 — In a major move to redefine the post-purchase experience for used car buyers, CARS24, India’s leading AutoTech platform, has rolled out CARE+, an all-in-one car ownership plan that bundles extended warranty, annual servicing, 24×7 roadside assistance, and guaranteed resale value.
CARE+ responds to a common consumer pain point: uncertainty after buying a used vehicle. A recent CARS24 study found:
- 65% of buyers report no warranty or support after purchase
- 70% lack clarity on future resale value
- 60% are unsure where to service their car
- 50% end up covering repair costs out-of-pocket
By consolidating core ownership services under one offering, CARE+ aims to bring trust, transparency, and long-term reliability to India’s growing used car segment.
What CARE+ Offers:
- Extended Warranty: Up to 3 years or 45,000 km covering key components like the engine and AC, with pan-India repair access and pickup/drop.
- Annual Servicing: Certified technicians, genuine parts, free pickup/drop, and complimentary wheel alignment and balancing.
- 24×7 Roadside Assistance: Coverage for flat tyres, jumpstarts, towing, and emergency fuel.
- Assured Buyback: Guaranteed resale value from Day 1 with upgrade options after 12 months.
“CARE+ is not just a feature—it’s a philosophy,” said Gajendra Jangid, Co-founder & CMO, CARS24. “We want our customers to know they’re not alone once they drive off the lot. CARE+ puts confidence at the center of used car ownership.”
The program has already seen strong early traction with over 1,000 customers across three cities opting in during its soft launch, earning a 4.8/5 satisfaction rating across service and claims.
Available in select cities now, CARE+ will roll out across India in the coming quarter. Customers can enroll at the time of purchase—no third-party involvement, no hidden clauses.
With this move, CARS24 becomes the first platform in India to offer a tech-enabled ownership solution as a core product rather than a bolt-on service.
