New Delhi, 3 December 2025 – Enlight Metals Pvt. Ltd., India’s leading AI-driven metal aggregator, today announced the launch of its Agentic AI-powered operational chatbot, a next-generation intelligence engine engineered to autonomously streamline procurement, sourcing, and logistics workflows across the industrial metals ecosystem.
Developed in-house by Enlight Lab, the company’s deep-tech research division, the chatbot represents a decisive evolution from conventional conversational interfaces. Rather than simply responding to queries, it interprets operational intent, orchestrates complex workflows, and initiates real-time decisions, dramatically reducing manual oversight and operational latency.
Key Performance Highlights:
- 80% of operational queries resolved within 5 minutes via autonomous decision execution.
- 60%+ routine workflow automation across procurement and logistics.
- 40% higher inventory accuracy through real-time demand prediction models.
- 50% reduction in manual checks with automated compliance and order-matching.
- Full traceability from demand to delivery, ensuring complete visibility across transactions.
How It Works
Through direct integration with Enlight Metals’ CRM, ERP, and logistics systems, the chatbot:
- Monitors demand signals.
- Predicts disruptions.
- Reallocates sourcing.
- Reroutes deliveries.
- Updates stakeholders proactively.
Operating as a 24×7 autonomous coordination layer, the platform transforms industrial operations into a cognitive, self-optimizing system.
Mr. Dhananjay Goel, Director, Enlight Metals Pvt. Ltd., said: “Industrial metals do not lack data, they lack actionable intelligence. Our Agentic AI compresses the gap between insight and action, enabling continuous learning and self-optimisation to elevate metal supply operations into a cognitive system.”
