New York & Noida, India, May 29, 2025 – HCLTech, a leading global technology services provider, has been named a Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer report for Managed Network Services (MNS), Worldwide. This distinction highlights HCLTech’s commitment to innovation, automation, and delivering business-aligned solutions with agility and confidence.
Top-Ranked in Customer Satisfaction & Industry Trust
HCLTech earned the highest customer rating of 4.7 out of 5 and recorded the most reviews (45) among all recognized service providers in the report. Over the 18-month period ending January 31, 2025, 92% of customers expressed their willingness to recommend HCLTech, reflecting strong trust and satisfaction in its service quality.
Driving Next-Gen Network Transformation with AI & GenAI
Jagadeshwar Gattu, President of Digital Foundation Services at HCLTech, emphasized the importance of resilient network infrastructures:
“A resilient network is the digital backbone of every successful enterprise. By integrating AI and GenAI into our solutions, we are driving next-gen automation and transformation to provide customers with a seamless total experience. This recognition reaffirms our commitment to delivering cutting-edge business-aligned solutions with confidence and agility.”
Gartner’s ‘Voice of the Customer’ Report: Industry Insights for Buyers
Gartner® explains that the ‘Voice of the Customer’ report aggregates verified peer reviews, offering actionable insights for technology buyers. The document complements Gartner® expert research, assisting businesses in selecting trusted providers based on real-world customer feedback.
Industry Leadership & Continuous Innovation
Beyond this latest recognition, HCLTech was also named a Leader in the 2024 Gartner® Magic Quadrant™ for Managed Network Services, further solidifying its position as a global innovator in network solutions.
Learn More
Click here to explore Peer Reviews for HCLTech Managed Network Services, Worldwide, 2025 and discover how HCLTech continues to drive excellence in managed network services.
