Tag: KT Prasad
Year End Wrap and 2021 Expectations from Brands in India
1. KT Prasad, MD and RVP, India & SAARC, Zendesk“2020 has been a challenging year for businesses and customers alike....
Zendesk Releases CX Benchmark Report for Startups Showing the Path to Success is in CX
India | 10th July 2020: Zendesk, Inc. (NYSE: ZEN) today released the Zendesk Startups CX Benchmark Report, documenting how early-stage...
Zendesk Announces Partnership with Tata Consultancy Services
INDIA | 25th March 2020: Zendesk, Inc. (NYSE: ZEN) today announced a strategic alliance with Tata Consultancy Services (TCS) to...
Zendesk Releases New Research with Insights on the Power of Service in Influencing Customer Loyalty
INDIA | 16th January 2020: Zendesk, Inc. (NYSE: ZEN) today released the Zendesk Customer Experience Trends Report 2020, analyzing how...
Zendesk Introduces New Partner Program to Give Partners More Tools to Improve Customer Engagement
INDIA, 17th October 2019: Zendesk, Inc. (NYSE: ZEN) today announced a new Zendesk Partner Program to provide the skills,...
Zendesk Launches New Community Product, Gather, to Provide Trusted and Transparent Support at Scale
INDIA – October 4, 2019 – Zendesk, Inc. (NYSE: ZEN) today announced the launch of...
Zendesk Introduces WhatsApp for Zendesk
BANGALORE - August 7, 2019 - Zendesk, Inc. (NYSE: ZEN) today announced WhatsApp for Zendesk, a new WhatsApp Business...
Zendesk Report Shows Fast-Growing Companies Are Adopting Omnichannel
India –August 6, 2019 – Zendesk, Inc. (NYSE: ZEN) today released new research with insights from more than 9,000...
Reaction Quotes From the Indian Startups on the Union Budget 2019-2020
KT Prasad, Country Sales Director, Zendesk India: "This is a forward-looking budget designed to accelerate commerce by encouraging foreign...