Bengaluru, India — November 22, 2023 — Salesforce, the leading AI CRM, has unveiled an expansion of its Bengaluru office, reinforcing its commitment to India’s dynamic digital landscape. With a surge in companies embracing digital transformation and harnessing the power of generative AI innovation, Salesforce India witnessed a remarkable 50% revenue increase, soaring to ₹6000.3 crore in the fiscal year ending March 31, as reported in its filing with the Ministry of Corporate Affairs’ Registrar of Companies.
This expansion follows Salesforce’s recent reinforcement of its flagship Centre of Excellence (CoE) in Hyderabad, solidifying India’s position as a pivotal talent and global innovation hub. Presently, Salesforce boasts 10,000 employees in India, spanning vibrant locations in Hyderabad, Bengaluru, Mumbai, Gurugram, Pune, and Jaipur. The company is set to expand its Bengaluru presence, actively recruiting for diverse roles in technology, product development, sales, business support, and customer success.
Indian industry leaders like TVS Motor, Asian Paints, Kotak Mahindra Bank, Atomberg are increasingly turning to Salesforce for digital strategies that enhance productivity, drive efficiency, and redefine customer interactions in an evolving era of innovation.
Salesforce’s growth narrative in India is enriched by a robust ecosystem comprising strategic partners, startups, over 2 million Salesforce developers, and a remarkable user base on Trailhead – Salesforce’s free online learning platform – surpassing any other market outside the US. This dynamic community catalyzes the creation of innovative Salesforce solutions, fostering new opportunities within the region.
Arundhati Bhattacharya, CEO & Chairperson, Salesforce India, emphasized, “India is a strategic market for Salesforce. As a trusted digital advisor, we are dedicated to supporting India’s economic growth. Positioned at the forefront of the AI revolution, we aim to enhance India’s global tech leadership. Salesforce remains committed to investing in the region, unlocking local opportunities, and transforming businesses globally. I am confident that our journey here will continue to be groundbreaking. I look forward to the next phase of our exciting journey.”
In a significant philanthropic move, Salesforce has allocated grants totaling $1.1M to five NGOs across India — Teach For India, TNS India Foundation, Youth for India Foundation, Malligavad Foundation, and Green Yatra. These grants focus on education, workforce development, climate justice, and community resilience, contributing to lasting societal change and furthering India’s growth story.
