Tag: banking automation

HCLTech and Thought Machine Form Global Partnership to Accelerate AI- and Cloud-Led Banking Transformation

Global banking transformation gets a boost as HCLTech and Thought Machine launch scalable, secure, and intelligent core platforms.

Bank of America’s AI Assistant Erica Achieves Milestone 3 Billion Client Interactions After Six Years of Innovation

AI-powered platform achieves 98% user satisfaction rate and reduces call center volume through comprehensive automation and personalized guidance