New Delhi | 21st January 2020: WishADish, a one-stop management solution for restaurants & a tech startup has tied up with Helter Skelter Café, a newly opened Café & Bar based in the SDA market. The newly opened café initially struggled with issues as they focused mainly on a manual process which took time regularly, restaurant payroll, long queues & waiting. Under this tie-up, WishADish automated the entire process from offline POS Billing, POS Billing Dashboard, third party (App & Human) commissions, in-built CRM & provided date insights, live reports on the POS system, customer transactions, etc. The automation of the process helped the café in enhancing the operational cost that increased the revenue by 3x.
The café along with WishADish created a flexible loyalty program for their new and existing customer thus expanding the customer base through inbuilt CRM. It also introduced a waitlist management feature that decreased wait time for walk-ins. It also provided the customers a way to see how long the wait for a table is in real-time and put their names on the waitlist.
Commenting on this tie-up Mr. Pallav Goyal – Founder of Helter Skelter Café said, “Modern-day problems require modern-day solutions. I feel in the cutting edge restaurant business, every process has to be either time saving or optimum utilization of resources. Thus, WishADish established an efficient process for our café to address each problem area or refining existing ones.”
According to Sawan Kumar – Co-founder of WishADish, “ Every restaurant whether it is a brand or small outlet should dive deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, to identify areas that can be streamlined to cut costs, save time, and boost revenue.”
