Rapido Launches “Auto Dost” Initiative and Introduces “Night Rides Check” for Enhanced Safety

Bengaluru, July 5, 2023 – Rapido, India’s leading bike taxi platform, is thrilled to unveil its latest initiatives aimed at providing exceptional support to local auto drivers and ensuring the safety of riders during late-night travels. The innovative “Auto Dost” program empowers Bengaluru’s auto drivers, while the “Night Rides Check” feature enhances rider security between 10 pm and 6 am.

Auto Dost: Empowering Bengaluru Auto Drivers

Recognizing the invaluable role played by Bengaluru’s local auto drivers in delivering reliable transportation services, Rapido is committed to offering best-in-class support through its Auto Dost initiative. This program solidifies Rapido’s position as a competitive differentiator in the market.

Under Auto Dost, Rapido provides a range of benefits to its captains, including:

• Commission less than Rs. 15 on every order, maximizing their earnings.
• Unlimited cancellations with a cancellation amount of Rs. 10, providing flexibility in managing rides.
• Pickup charges of Rs. 10 on every ride, recognizing captains’ efforts in reaching riders promptly.
• A dedicated captain support center for prompt and efficient resolution of queries and concerns.

Rapido strives to continually enhance the benefits offered to captains under the Auto Dost initiative, ensuring their satisfaction and success.

Night Rides Check: Ensuring Rider Safety

Rapido places the safety of its riders as a top priority. To address concerns during late-night travel, Rapido has introduced the Night Rides Check feature in its app. After completing their ride between 10 pm and 6 am, riders will receive a safety check call from the Rapido call center.

The Night Rides Check serves as an additional safety measure, providing riders with peace of mind during their late-night journeys. Rapido’s commitment to rider security and well-being is exemplified through this feature.

According to Pavan Guntupalli, Co-founder of Rapido, the event celebrates commitment and quality among their driver-partners, who contribute to the company’s success. He further adds, “Our Rapido Captains are the backbone of our business, and we are grateful for their hard work and dedication. They have been instrumental in making Rapido a household name in Bengaluru and we are proud of their achievements. We believe in fostering a supportive ecosystem for our auto captains while prioritizing the safety of our riders. The Auto Dost initiative is a testament to our commitment, launching this initiative will not only boost our captains’ morale but also improve our retention rate and the Night Rides Check feature further strengthens our efforts in providing a secure and reliable transportation experience.”

Rapido, at its recent Rewards and Recognition (R&R) event in Bengaluru, unveiled two groundbreaking initiatives, namely “Auto Dost” and “Night Rider,” as a tribute to the exceptional dedication and hard work demonstrated by the Bengaluru Auto Captains. These captains have played a crucial role in Rapido’s remarkable success in the city. The event, attended by 500 auto captains, featured a grand celebration where these deserving individuals were presented with gifts totaling Rs 10 lakhs based on their ride accomplishments. The top achievers were further honored with televisions and other tokens of appreciation, recognizing their unwavering commitment to maximizing their ride counts. Rapido remains steadfast in its commitment to supporting its Auto Captains by providing them with optimal working conditions, attractive incentives, and unwavering support to foster their business growth.